If you can read Chinese, here's a photo of a sign which was a the branch with some details:

The bank branch was very quiet even at lunch time. There was one lady who was at the enquiry desk who helped me out. I took a seat and explained what I wanted to do and she just asked me if I had all my ID and documents with me.
I had to write my Chinese name a couple of times which was a bit embarrassing as my handwriting looks like a 5 year old's! You know how some kids may write S or L or some other letter "backwards"... that's the type of handwriting I have! I had to silently giggle when the lady asked if I could "read Mandarin"! (Not Chinese but "Mandarin"). In any case I wouldn't be able to handle a fully Chinese written form especially if it was in simplified Chinese so I just said no.
After I filled in the form/s, the lady checked it for me and I paid my A$100 cash (remember to take cash!) and got a receipt.
Apparently now all I have to do is carry my HKID everywhere in case someone calls to verify who I am.
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